FAQs

How do you differ from other Photo booth?
We provide an open system that escapes the confines of a traditional photo booth and creates an interactive photobooth experience which is able to accommodate up to 15 people. Unlike many other “open air” systems, our focus on professional studio lighting, photo quality, professional template design and customer service separates us from our competition.

How much space does it take up and what other things do I need to know?
In general, our footprint  is 10′x 10′; however, the set up can scale down to as small as 6′ × 8′ if needed. We have done events in smaller spaces, so if you have a concern about a particular space, let us know. It is preferable to operate in spaces with a 10’ height clearance, to accommodate our studio lighting, but we can fit into a space as low as 7’. Our photo booth needs a power source, a wall outlet with 15-20 amperes is recommended.

How are the photos taken?
Our Photo Booth is self operated touch screen so that guests can take control, just touch the screen to start.

Do Photos Print on the spot?

Yes! your photos will print in seconds. (printing time varies by print design)

Do you offer photo albums or scrapbooks?
We offer both magazine style albums, as well as, scrapbooks for your guests to leave a memory at the event. We will provide the album, extra pages, pens, glue and other fun accessories to make the scrapbook. If you would like to DIY it and bring your own album, that’s fine too!

How can guests view and share the photos?
Photos are placed in an online gallery on our website for public viewing and ordering after the event, we are able to password protect and hide gallery upon request.

How do I get the entire gallery of photos?
We offer complimentary high resolution downloads for all of our clients. Enjoy the watermark-free images for years to come, and make your own prints and albums. We will email you the download link in 7-10 business days after your event.

Do you offer Social Media integration?
We will post every images on our Facebook Page so you and your guest can grab their photos, tag, or share them. Allow 1-2 business days for us to upload the photos. And if you wanted to opt in or opt out to this option please let us know before your event.

Can the photos be branded with my company logo or event details?
Yes, we design a custom overly with any custom text and graphics you prefer, such as, event information, sponsor logo, promotional branding elements, and more. 

Where do you provide service?
We are currently offering service in Redwood City, San Francisco and beyond. We are available for travel.

How much is the travel fee?
Travelling takes time and energy, we want to be fair and will not charge travel fee for the first 5 miles of our location (only applicable for 2 hours and 3 hours booking)  after that a minimum of $30 travel fee will applied for 6-15 miles of travel roundtrip. Book our 4-5 hours and we will travel up to 20 miles from our location free of charge. 

Do you work at outdoor events?
Absolutely, but please let us know ahead of time. 

How long can you stay at our event?
In most cases, our packages begin with an operation time of 2 hours, and we can accommodate full-day and multi-day events.

How long does it take to set up and break down?
It takes between 30-45 minutes to set up and about 30 minutes to break down.

What if something goes wrong with the photo booth in the middle of event?

We take care of our gears and equipments, before the event we test our equipment to make sure they are in good working condition, but if for some reason electronics such as computer, cameras, printer and lighting breaks we will try our best to make it work ASAP but if all fails we will let you know and we will pack up and we'll issue PRORATED refund.

We are a non-profit, can you work with our budget?
From the very start  we’ve always supported our community charities and foundations. Depending on our availability, size of your event, we maybe able to offer special non-profit pricing, so please reach out.

Any other question?

Please feel free to contact us Text or Call (650) 576-3541 or email us here.